Sr. GTM Systems Administrator

This position sits within our Product Development division, which develops, tests, and improves our software solutions in an innovative and collaborative environment.

The Opportunity

At ConstructConnect, our Revenue Operations team is integral to providing comprehensive visibility across our entire revenue function. This dynamic team operates at the intersection of revenue processes, data analytics, and cross-departmental collaboration, driving efficiency and fostering revenue growth. We are at the forefront of leveraging advanced technology to optimize our Go-To-Market (GTM) strategies and enhance customer experiences. We are seeking a highly skilled Senior Systems Administrator with extensive technical expertise in GTM systems like Salesforce, HubSpot, Zuora or Gainsight to help lead our GTM systems initiatives.

As the Senior Systems Administrator specializing in GTM systems, you will be responsible for architecting, implementing, and optimizing our GTM systems infrastructure to support our sales, marketing, and customer success teams. You will work with a team of administrators and collaborate with cross-functional stakeholders to design and implement scalable solutions that drive business growth and efficiency.

What You’ll Be Doing

• Oversee the implementation and configuration of GTM systems such as Salesforce, HubSpot, and Gainsight, ensuring seamless integration with other internal and external systems.
• Develop custom solutions and integrations to extend system functionality and meet unique business requirements.
• Lead technical initiatives to enhance system automation, workflow optimization, and user experience.
• Monitor system performance and scalability, identifying areas for optimization and implementing solutions to enhance system efficiency and responsiveness.
• Conduct capacity planning and performance tuning activities to ensure optimal system performance under varying workloads.
• Provide technical leadership and guidance to a team of systems administrators, fostering a culture of innovation, collaboration, and continuous learning.
• Mentor junior team members and facilitate knowledge sharing sessions to enhance team skills and capabilities.
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Create and maintain comprehensive documentation of system configurations, processes, and procedures.
• Be proactive in keeping aware of new developments within the GTM Systems to recommend new approaches as appropriate.
• This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.

What You Bring to the Team

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Extensive experience (6+ years) as a Senior Systems Administrator or similar role, with a focus on GTM systems such as Salesforce, HubSpot, Zuora or Gainsight.
• Salesforce Certified Administrator and Developer certifications (required), additional certifications such as Salesforce Certified Technical Architect (preferred).
• Deep technical expertise in GTM system architecture, configuration, customization, and development.
• Proficiency in Salesforce development technologies (Apex, Visualforce, Lightning Components).
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

Physical Demands and Work Environment:  

• The physical activities of this position include frequent sitting, telephone communication, working on a computer for extended periods of time. Visual acuity is required to perform activities close to the eyes.  
• Ability to work hybrid in the Greater Cincinnati/Northern Kentucky area. 

E-Verify Statement 

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify® is a registered trademark of the United States Department of Homeland Security. 

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