Sales Enablement Specialist - GTM Onboarding

As a GTM Onboarding Specialist, you will own the end-to-end new hire onboarding experience for our BDR, Sales, and Customer Success teams. You will design, coordinate, and deliver role-based onboarding that ramps new team members quickly and consistently on our products, processes, tools, and go-to

market motions.

You will collaborate closely with Sales, BDR Leadership, Customer Success, Pre-Sales, Support, Product, and Marketing to ensure new hires are ready to have high-quality customer conversations and execute effectively in their roles. You will also work with our LMS vendor to operationalize all GTM onboarding programs, including scheduling, invitations, assignments, and performance tracking.

What You'll Be Doing

• Own new hire GTM onboarding for BDR, Sales, and Customer Success, from program design through delivery, measurement, and continuous improvement in partnership with SEM (Sales Enablement Managers)
• Design structured onboarding journeys (30/60/90+ days) that combine live sessions, e-learning, on-the-job activities, and certifications for each GTM role.
• Coordinate onboarding cohorts: build calendars, schedule sessions, manage invites, and communicate expectations to new hires and their leaders.
• Manage the LMS for GTM onboarding:
• Build and maintain curricula, learning paths, and assignments.
• Enroll learners, track completion, and report on progress and scores.
• Partner with the vendor to address issues and optimize workflows.
• Facilitate live training sessions for new hires on:
• Company, market, and buyer landscape
• Our products and value propositions
• Sales/CS processes, tools, and methodologies
• Role-specific skills (prospecting, discovery, customer engagement, renewals, expansion, etc.).
• Develop and maintain onboarding content and tools, including playbooks, role guides, battlecards, talk tracks, and checklists used in the first 90 days.
• Partner with GTM leaders (BDR, Sales, Customer Success, Pre-Sales) to:
• Clarify ramp expectations and success metrics.
• Align onboarding content to current goals, plays, and initiatives.
• Ensure managers are equipped to coach and reinforce post-onboarding.
• Measure onboarding effectiveness using clear KPIs, such as time-to-first-meeting, time-to-first-opportunity, time-to-first book-of-business, certification pass rates, and new hire satisfaction.
• Gather feedback from new hires and leaders and use it to iterate and improve the onboarding experience on a regular cadence.
• Support transition and upskilling programs (e.g., BDR to AE, AE to Strategic, CSM role changes) with targeted “bridge” training and learning plans.
• Ensure strong tool and process adoption by embedding training on CRM, sales engagement tools, call intelligence, and customer success platforms into the onboarding journey.
• Stay current on GTM and onboarding best practices, as well as industry and competitive trends, and incorporate them into our programs.
• Support broader GTM enablement initiatives as needed, while maintaining primary ownership of the new hire onboarding experience.

This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.

What You Bring to the Team

• Bachelor’s degree in Business, Marketing, Education, or a related field, or equivalent experience.
• 3+ years of experience in Sales Enablement, GTM onboarding, Sales Operations, Customer Success Enablement, or L&D within a fast-paced, high-growth environment.
• Demonstrated experience designing and running new hire onboarding programs for BDR/Sales/CS or similar GTM audiences.
• Strong understanding of B2B sales and customer success processes, methodologies, and best practices.
• Proven ability to create engaging, scalable training (live and self-paced) that accelerates time-to-ramp and revenue impact.
• Excellent facilitation and communication skills, with confidence leading cohorts of new hires and collaborating with senior GTM leaders.
• Experience working with LMS platforms (building curriculum, assigning courses, pulling reports) and sales/CS tech stacks (CRM, sales engagement, call recording, CS platforms).
• Data-driven mindset with the ability to define, track, and act on onboarding KPIs and program feedback.
• Highly organized and detail-oriented, able to manage multiple cohorts, programs, and stakeholders simultaneously.
• Self-motivated and adaptable, comfortable operating in a dynamic, rapidly changing GTM environment.
• Strong stakeholder management and coaching skills, with the ability to influence and align cross-functional teams.
• Knowledge of the Preconstruction market and competitive landscape is a plus but not required.

Physical Demands and Work Environment

• The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
• Team members are expected to maintain a dedicated and ergonomically appropriate workspace.
• Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence every Tuesday and Wednesday each week.
• All team members must reside and perform their work within the United States.

E-Verify Statement 
ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify® is a registered trademark of the United States Department of Homeland Security. 

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